Alerting features

Alerting features

There are times when you need to know what's going on. Maybe because a fault has been resolved automatically or maybe because manual intervention is required in order to investigate or repair the fault.

To enable this, Sentry-go allows you to configure alerts, triggered based on time and type.

 

Automatic responses

Automatic responses

In many cases, being alerted to a problem early is the best and only course of action. But in others, the initial response may be more obvious and the first thing you would do yourself after being informed.

 

 For example you might delete temporary files to reclaim disk space, terminate a blocking SQL connection, restart a failed service, terminate the running of an unauthorised application.

With Sentry-go, all these, and more are easy to configure.

More Configuring automatic responses

 
 

 

Key alerting features

When you do need to be informed, Sentry-go gives you plenty of options to choose from - each easy to setup & configure.

You can select one of the preconfigured options, or use custom scripting to define your own.

Alert by e-mail E-mail

An easy and popular alerting method allows messages to be sent by e-mail. Messages can include error-specific information, allowing to to pinpoint the issue quickly & easily.

Alert by SMS/text  SMS/text message

In today's mobile age, SMS/text messaging is widely available and an ideal way to be informed day or night for more urgent issues. Tailored messages can be sent directly using a GSM modem or using a gateway provider.

Alert by instant message Network message

When you're logged on at work, arguably the quickest and easiest way of being informed of a problem is via a network message.

 

Alert by script  Script or 3rd party app.

Sentry-go comes with a number of script-based alerting methods built-in. For example, you can ...

  • Write details to an event log
  • Log details to a central file or database
  • Call a 3rd party command line - e.g. to automatically log detailsto your helpdesk system
  • Send details to a fax or printer

Additional scripts can also be downloaded from our web site.

MoreAccess scripts & files

Alert logging  Alert logging

In addition to alerting, monitors can also log alert  information centrally - for example, to a text (CSV) file or ODBC database. Details can then be accessed & imported into other applications such as Microsoft Excel for further analysis.

Logging information can be sent to an ODBC database, local or network-based CSV file 

You can also use Sentry-go Enterprise Reporting to automatically record alert & status information to a central SQL Server database.

Alert based on time Alert based on time

Of course some methods are more appropriate at certain times of the day & certain days of the week. Sentry-go can be configured to only send specific types of alert at set times of the week.

Alerts can be sent based on time, or days of the week - allowing you to control who to contact and how best to get in touch 

 

Edit the alert text Tailored messaging

Alert messages can be customised to send the information you need to see.

Simply enter your text, and add the special placemarkers to include error-based details. 

 

 The text send with alerts can be edited & customed as required 

 

MoreFind out more about configuring alerts